CLEAR ARRANGEMENTS, FROM THE START

Terms & booking information.

Use this information when planning your enquiry. The specific terms for your journey are provided with your quote and must be agreed before you confirm a booking.

Enquiries and booking confirmation

Submitting an enquiry or sending a WhatsApp message does not create a confirmed booking. Your journey is confirmed once availability, the quote and the applicable arrangements have been agreed with Dales Luxury Travel.

Fixed prices and inclusions

Fixed Prices. No Hidden Charges. Confirm the journey scope and included services with your quote, including any airport or port fees, parking, waiting time and additional stops. If your requirements change, discuss the effect on your quote before agreeing the change.

Accurate journey information

Check collection and destination addresses, travel dates, local times, passenger numbers and contact details. For airport or cruise journeys, include flight or ship details and the relevant terminal.

Payments, cancellations and changes

Payment methods, deposit requirements, cancellation deadlines and any applicable charges are supplied with your booking arrangements. Ask for these details before confirming. Specific amounts or deadlines are not published here because they must be confirmed for your booking.

Waiting time, delays and no-shows

Agree the collection point, contact procedure and waiting arrangements in advance. For flight delays or a change of plan, contact Dales Luxury Travel promptly. Waiting allowances and no-show arrangements are confirmed with your booking.

Passengers, luggage and vehicle requirements

Each vehicle accommodates 7 passengers excluding the driver. Declare your luggage quantities and sizes, child-seat requests and accessibility requirements. Vehicle assignment and any special arrangements are subject to confirmation.

Questions or concerns

Contact +44 7743 285852 if you need to clarify a quote, change a journey or raise a concern. Keep your agreed journey details available so the request can be reviewed.

This page explains the enquiry and confirmation process; it does not replace the specific booking terms supplied by the company. Read the privacy notice for information about enquiry data.